All shipping is free! Orders will be processed within 3 business days of order placement, and will arrive at your doorstep within 4-8 days once shipped for US brands and within 5-10 days for international brands.
Please note that all orders ships directly from our partners to you and each partner has policies unique to its boutique. Refer to return policies below or on the right hand side of the item's page.
After you've placed your order, you'll receive an order confirmation in your inbox. Once your order has been shipped, you'll receive an additional email with an updated tracking number.
Duties & Taxes
As the recipient of the order, customers are responsible for any duties or taxes incurred on purchases. Unfortunately, we're unable to advise on the exact amount, and recommend you to contact your local tax authority or customs office before placing an order.
RETURNS & EXCHANGES
I'M NOT 100% IN LOVE WITH MY ORDER. WHAT NOW?
Orders Within The US
- Exchange or Store Credit - shipping is free. Each boutique and each brand has return policies unique to their boutique. See below for details.
- Returns for refund - a $6 fee will be charged for returns to each boutique and each brand has return policies unique to their boutique. See below for details.
Orders Outside Of The US
- Exchange or Store Credit - customers are currently responsible for all return shipping fees. Please email us at email@example.com for the address to ship your item(s) back to
- Returns for refund - customers are currently responsible for all return shipping fees. Please email us at firstname.lastname@example.org for the address to ship your item(s) back to
- For any damaged or defective items, you have 14 days from receiving your order to exchange or refund your purchases.
- Returned items must have tags still on, be in original packaging and, have no visible signs of wear or use. Items will be shipped back at customer's expense otherwise.
- Discounted items that are 40% and above are final sale and cannot be returned or refunded.
- Item(s) must be returned within 5 days of return label being issued.
Due to the nature of the product, we will not be accepting returns for these brands at the moment.FOR BRANDS - Binge Knitting, Costanté
You have 7 days from receiving your order to return your purchases.FOR BRANDS - The R Collective, Coclico, AAKS, Knickey
You have 14 days from receiving your order to return your purchases.FOR ALL OTHER BRANDS
You have 30 days from receiving your order to return your purchases.
Start Your Return:Email email@example.com the info below to start your return:
- Your name and address
- Phone number
- Email Address to receive confirmation email
- Order number
- A short description on why you would like to return the item
- A picture of any damage or manufacturing defects (required for repairs)
Go ahead and email firstname.lastname@example.org. We're always happy to chat!