What currency are the prices do I see in the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can. Please allow a turnaround of 3 business days for your order to ship out, and an additional 3-7 days for your order to arrive at your doorsteps. Note that tracking numbers will be sent out within 2 business days after the product has been shipped.
I am not in love with my order, can it be returned? What if there is an issue?
Please visit our Returns & Exchange page for further details!
Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent, please follow the instructions on our Returns & Exchange page to initiate a return.
I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in an incorrect address, simply email us at firstname.lastname@example.org.
I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email to email@example.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly.