ALL OURCOMMONPLACE SHIPPING & RETURNS ARE 100% CARBON NEUTRAL 
SHIPPING

Please note that all orders ships directly from our partners to you and each partner has policies unique to its boutique.

For West 14th - All shipping is free with carbon offset! All orders will be processed within 3 business days of order placement. For this internationally based brand, item(s) will arrive at your doorstep within 3-5 days once shipped from Sydney Australia with DHL Express.

After you've placed your order, you'll receive an order confirmation in your inbox. Once your order has been shipped, you'll receive an additional email with tracking number. If the value of your order is over the import duty-free threshold you may be required to pay duties and taxes which is payable by the customer. A DHL representative will be in contact to process the payment.

RETURNS
For West 14th - For full priced items, if you don’t 100% love the item, let us know, and we’ll gladly accept the item(s) within 30 days of purchase for a flat $6 fee for each boutique. Discounts above 40% are not eligible for returns. Please refer to this page for instructions and details to our returns & exchange policy.