Please note that all orders ships directly from our partners to you and each partner has policies unique to its boutique.
For ESSEN - All shipping is free with carbon offset! For this made-to-order brand, it takes up to 6 weeks to hand craft your order due to COVID-19 restrictions in Italy at the moment, and item(s) will arrive at your doorstep within 5-10 days to arrive at your doorstep for this internationally based brand.
After you've placed your order, you'll receive an order confirmation in your inbox. Once your order has been shipped, you'll receive an additional email with tracking number.
For ESSEN - For full priced items, if you don’t 100% love the item, let us know, and we’ll gladly accept the item(s) within 14 days of purchase for a flat $6 fee for each boutique. Discounts above 40% are not eligible for returns. Please refer to this page for instructions and details to our returns & exchange policy.